How fees work
What you pay depends on the visit, not on a plan, because we do not bill plans. Each answer is here in plain words, and your therapist goes through yours on the phone before you book.
If you pay yourself
You pay on the day, by card, HSA card or FSA card. We tell you the fee on the phone before you book. We do not bill Medicare or other plans.
The length of the visit
Which therapist you see
In the studio or by video
A longer plan, if you choose one
Receipts for reimbursement
After each visit you get a detailed receipt with the information a plan asks for. Some plans reimburse out-of-network care and some do not. Your plan decides, so ask it before you start.
An estimate in advance
If you pay without insurance, we give you a written estimate before your first visit: what we expect your care to cost and what it includes. If a bill comes in $400 or more above that estimate, you can dispute it.
Checking your benefits
We do not bill plans, so there is no coverage for us to check. If you plan to send a receipt to your plan, call it first and ask what it reimburses, what it needs from us and whether it has a deadline.
What the first visit includes
Your first visit is a full hour with your physical therapist: a talk about your goals, a movement and strength check, hands-on care where it helps and a plan in writing.
A full hour, one-on-one
A plan in writing to keep
A home program
Nothing else decided on day one
What sets the fee
The same questions, three ways to pay
No figures here: your therapist tells you the fee on the phone before you book.
One visit
What sets the fee
The length of the visit and which therapist
When you pay
On the day
Term, cancelling and refund
No term; nothing to refund
Your receipt
After each visit
The package
What sets the fee
The hours in your plan and the length of its term
When you pay
As your agreement says
Term, cancelling and refund
A set term; cancel with notice; refund as agreed
Your receipt
After each payment
The membership
What sets the fee
The hours each month
When you pay
Each month
Term, cancelling and refund
Month to month; cancel before billing; refund as agreed
Your receipt
After each payment
Reduced-fee spots
If cost is the hard part
We keep a few reduced-fee spots open for people who would not otherwise be able to come. Ask about them on your first call. The conversation is all we ask for.
If you are not sure self-pay is right for you, we are glad to say so, and to suggest where else to look.
Questions about paying
Do you take Medicare or my insurance?
No. We do not bill Medicare or other plans. You get a detailed receipt after each visit.
Can I use my HSA or FSA card?
Many people do. Your plan decides what it allows, so check with it first.
When do I find out what a visit costs?
On the phone before you book. You get a written estimate before your first visit.
Want to know what you would pay?
Book online in a minute, or call and we'll find a time.
Call the studio, or ask for a written estimate with your booking.