Plan ahead
Package and membership
A package and a membership are separate. A package is built around a goal and has an end. A membership is a steady check-in with no end date. Neither is required, and every visit can also be booked one at a time. Each states its term, how to cancel and the refund in writing before you agree.
Choose one
What each one includes
Each is agreed in writing before you begin. The fee for each is shared on the phone first.
The package
Built around one goal, with a plan that has a beginning, a middle and an end.
Includes your evaluation, your one-on-one hours and a home program
Includes a check of your progress partway through
Term: a set period you agree in writing
Cancellation: you can stop with notice, as the agreement explains
Refund: your written agreement says what happens to unused hours
Not included: care outside the hours in your agreement
The membership
Steady one-on-one time for people who want progressions, check-ins and a therapist who knows their history.
Includes regular one-on-one hours and updates to your home program
Includes first choice of times with your therapist
Term: month to month
Cancellation: cancel before your next billing date
Refund: your membership agreement spells it out
Not included: an evaluation if you have been away for a long time
Side by side
A visit, a package or a membership
What changes between them, in plain words. None is better; they fit different people.
One visit
How it is planned
Visit by visit
How you pay
On the day
Term and cancelling
No term; stop any time
Refund
Nothing to refund
A good fit when
You want to try us first
The package
How it is planned
Around one goal
How you pay
As your agreement says
Term and cancelling
A set period; cancel with notice
Refund
Unused hours, as your agreement says
A good fit when
You have a date or a goal
The membership
How it is planned
Around steady care
How you pay
Each month
Term and cancelling
Month to month; cancel before your next billing date
Refund
As your membership agreement says
A good fit when
You want care that keeps going
Questions about packages and memberships
Do I have to buy a package or a membership?
No. Every visit can be booked one at a time. Many people start that way.
Can I change from one to the other?
Yes. Your therapist helps you choose when you reach the end of a package or the point you want something steadier.
Can my plan reimburse a package or a membership?
Some plans reimburse out-of-network care and some do not. You get a detailed receipt; your plan decides. Call it before you start.
What happens if I stop partway?
Your written agreement says. We go through cancellation and refunds with you before you sign anything.
Not sure which fits?
Book online in a minute, or call and we'll find a time.
Start with a free 15-minute phone call, or book an evaluation and decide after.